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From246US$ /night
Check-in
07Jun2025Select date
Check-out
08Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Rua Castilho, 11, Lisbon, Portugal, 1269-072

Altis Grand Hotel, a 5-star hotel, features a rooftop bar with views of the Botanical Garden and a wellness center with a gym and spa facilities. Additionally, it offers a dining option that highlights traditional Portuguese cuisine and is located close to Avenida da Liberdade.

Rooms & Amenities

The hotel offers 300 rooms, including 11 suites, each designed with a modern aesthetic featuring ebony, marble, and leather. Many rooms provide views of either the city or the inner courtyard, equipped with air conditioning, a minibar, and a pillow menu.

Dining Options

Dining options include the Rendez-Vous Bistro offering traditional Portuguese dishes such as octopus confit and Iberian pork tenderloin. On the rooftop, the Garden Roof Bar serves gin-based cocktails and craft beers.

Leisure & Business

Leisure amenities feature a fitness room with kinesis stations, an indoor pool, sauna, and Turkish bath. Business facilities comprise a fully equipped center with 20 multipurpose meeting spaces, accommodating events for up to 750 people.

Location & Transportation

The hotel's location provides easy access to the busy Avenida da Liberdade and the Botanical Gardens, with public transport options like the Rato subway station just 500 meters away. Notable landmarks such as Rossio Square and the picturesque waterfront are nearby.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Suite
Max:
2 persons
615 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Suite
Max:
3 persons
595 sq. feet 
Bed options:
1 Double bed
City view
Shower
Coffee machine
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Deluxe Double Room
Max:
2 persons
250 sq. feet 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Lisbon3300 ft
Airports
Humberto Delgado (LIS) 5.1 mi
Aerodromo Municipal de Cascais (cat) 12.8 mi
Train
Rossio Train Station3700 ft
Underground
Avenida Metro Station - South Exit1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room
  • Spa & wellness centre
  • Turkish bath
  • Jacuzzi
  • Manicure
  • Waxing
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Rua Castilho, 11, Lisbon, Portugal, 1269-072
Map view
street view
Rua Castilho, 11, Lisbon, Portugal, 1269-072
Nearby
Avenida da Liberdade
Avenida da Liberdade
1400 ft
Garden
Natural History Museum and Botanical Garden
1800 ft
Historic Site
Reservatorio da Patriarcal
1800 ft
Restaurants
Rendez Vous Bistro
0 ft
Rua Castilho n0 13A At Altis Grand Hotel
Garden Roof Bar
300 ft
Rua Castilho 11 Topo do Altis Grand Hotel
Dote - Cervejaria Moderna
500 ft
Rua Barata Salgueiro 37A
Blue Restaurant & Bar
400 ft
Rua Rodrigo da Fonseca 2
Level Eight Roof Top Bar & Lounge
300 ft
Rua Castilho 14C Terrace
39 Degraus Restaurante Bar
300 ft
Rua Barata Salgueiro 39 Cinemateca Portuguesa
Os Tibetanos
500 ft
Rua do Salitre 117
Tasca do Salgueiro
500 ft
Rua Barata Salgueiro 37 A R/C Zona Da Avenida Da Liberdade / Marques de Pombal

Reviews and Ratings

Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
7.8
Location
9.2
Service
8.6
Dining
8.0
Guest reviews
6.0/10
based on 5 reviews
4/5 based on 1624 reviews
8.8
8.8/10 based on 2480 reviews
#98 of 325 hotels in Lisbon based on Tripadvisor
Eva
United Kingdom, January  2025
7.0/10

I had a mostly enjoyable stay at the Altis Grand Hotel, with a fantastic location near museums and restaurants, and some very attentive staff. However, I encountered a few niggles, such as the swimming pool closing early at 8 PM and some inconsistencies in housekeeping service. Overall, it was a good experience that I would consider repeating in the future.

Rooms
8.0
The room was spacious and clean, but I felt it could have been a bit larger for the price. I appreciated the modern decor and high-quality amenities, which contributed to a comfortable stay. However, the room did lack a mirror outside of the bathroom, making it somewhat inconvenient for getting ready.
Service
9.0
I found the service to be really good overall. Staff members were friendly and eager to help with any requests I had. For instance, the concierge, Beatriz, was particularly attentive and made my stay feel more personalized. On the downside, there were a couple of times when housekeeping didn't clean my room as thoroughly as I would have liked, but they quickly addressed my concerns.
Location
9.0
The hotel is perfectly situated for exploring Lisbon, being a short walk from Avenida Street and many museums. I loved how convenient it was to reach bars and restaurants. The only downside was that some areas were a bit hilly, which could make walking a bit more strenuous for some travelers.
Dining
7.0
Breakfast was quite nice with a good variety of options, including some cooked-to-order items. I especially enjoyed the sparkling wine offering (who doesn't love a little bubbly in the morning?). However, I did notice that some hot choices could have been more plentiful or kept at a suitable temperature, which was a slight letdown.
Facilities
7.0
The hotel facilities were quite nice, including a well-maintained rooftop terrace that served delicious cocktails. Although the swimming pool was a lovely area, I wished it stayed open longer than 8 PM. Overall, the amenities added a touch of relaxation to my stay.
Christopher
United Kingdom, January  2025
5.8/10

I had a great experience at Altis Grand Hotel, from the comfortable rooms with electric shades to the excellent breakfast spread. The staff were incredibly attentive and helpful, making my stay nice. However, the rooftop restaurant's service could be improved, as I noticed some unprofessional attitudes during lunch. Overall, it was a solid choice. 😊

Rooms
8.0
My room on the 10th floor was spacious and comfortable, with high-quality amenities like a coffee maker and a refrigerator. However, there were a few issues with details, such as the television not working until maintenance came to fix it.
Service
10.0
The customer service was really good! The staff at the front desk were friendly and helpful, and they assisted with my requests, including printing bus tickets. Special shoutout to Isabel and Joana for their above-and-beyond assistance!
Location
9.0
The hotel's location was fantastic! It was conveniently situated close to bus stops and metro stations, making it easy to explore Lisbon's main attractions and neighborhoods.
Dining
7.0
Breakfast was a highlight, offering an extensive and delicious buffet spread, although it lacked an omelette station. I did notice that the rooftop restaurant service was lacking, and the food was not up to par during my visit.
Facilities
9.0
The fitness center was well-equipped, and I enjoyed the rooftop bar's views. The room service I tried was good, with reasonable prices. I appreciated the complimentary items in the minibar, enhancing my comfort.
John
United Kingdom, November  2024
6.0/10

I truly enjoyed my stay at Altis Grand Hotel, particularly appreciating the spacious and clean rooms (which was a plus for a family of five). The friendly and attentive staff contributed significantly to my overall experience, although there were moments where the reception service could have been more welcoming. The breakfast buffet was excellent with a variety of lovely options, but it could benefit from a bit more variety throughout the week. The rooftop bar provided a great atmosphere to unwind after a day of exploring Lisbon.

Rooms
9.0
The rooms were spacious and clean, offering great comfort. I particularly loved the clean sheets and the variety of pillows, which helped my sore neck immensely.
Service
8.0
The staff were generally friendly and helpful, especially the concierge who provided excellent recommendations. However, my initial check-in experience was less than pleasant due to a strict staff member.
Location
10.0
The hotel's central location was ideal for exploring Lisbon. I could easily get to major attractions and found nice dining options nearby.
Dining
9.0
Breakfast was amazing with a great spread, although it didn't vary much during my stay. The ground-level restaurant surprised us with its quality and reasonable prices for fine dining.
Facilities
8.0
I was pleasantly surprised by the gym facilities, which were available 24/7. The rooftop bar was another highlight, offering impressive views.
Isabella
United Kingdom, November  2024
5.8/10

My stay at Altis Grand Hotel was generally enjoyable. the staff was exceptionally welcoming and the breakfast spread was impressive. However, there were a few minor issues with my room, such as the promised city view being somewhat obstructed and the shower design being a bit inconvenient. I would definitely recommend this hotel for its service and location, but it could benefit from some improvements.

Rooms
7.0
The room was spacious and clean, but I was disappointed that the city view was not as expected. there was an office block directly outside my window. Also, the bathroom design posed a bit of a challenge with the shower glass being too close to the sink.
Service
10.0
The service here was great. the staff was friendly, attentive, and remembered my preferences by the second day. It really felt like they valued my stay, making me feel at home.
Location
10.0
The central location was fantastic. I loved being able to easily walk to nearby shops and restaurants, making it a great base for exploring Lisbon.
Dining
8.0
Breakfast was good with a wide variety of options. though it would have been nice to have more hot items available. The quality was good, but some dishes were a bit tepid.
Facilities
9.0
The hotel featured lovely amenities like a spa and rooftop bar. I wish I had more time to enjoy them. Room service was excellent, and I had one of the best meals during my stay.
Zoe
United Kingdom, October  2024
5.6/10

My stay at the Altis Grand Hotel was a blend of highlights and drawbacks. The spacious room was inviting, and the complimentary treats made me feel special. However, I encountered issues at check-in and found the gym equipment needed updating, which was disappointing. Overall, it had great potential but showed signs of wear.

Rooms
7.0
I loved the spacious double room, though some amenities, like the wardrobe layout, could use improvement. The cleanliness was up to par, but I did find some areas needing a bit more attention.
Service
6.0
The staff, particularly Isobel, were incredibly helpful in resolving my check-in issue. However, my initial encounter with the receptionist left much to be desired, which affected my first impression of the hotel.
Location
8.0
The hotel's location was very convenient, situated near Pombal Square and accessible to nearby attractions. It allowed for easy exploring of the city, which I appreciated.
Dining
9.0
The breakfast spread was excellent with a good variety, although it didn't change much over the days. I also enjoyed the fine dining options, particularly the piri piri chicken.
Facilities
6.0
While the rooftop bar had a relaxed atmosphere and the gym was open for 24 hours, the gym equipment was in need of repair and the pool area was on the small side.
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Check-in
07Jun2025Select date
Check-out
08Jun2025Select date
Rooms and Guests2 Guests, 1 Room