Altis Grand Hotel Lisbon | Lisbon ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Rua Castilho, 11, Lisbon, Portugal, 1269-072

The Altis Grand Hotel showcases a blend of comfort and sophistication in a 5-star establishment with facilities ideal for both leisure and business travelers. The property features a rooftop bar overlooking the Botanical Garden and offers dining options inspired by traditional Portuguese cuisine.

Rooms & Amenities

Altis Grand Hotel features 300 rooms, including 11 suites with views either over the city or the inner courtyard. All rooms include modern amenities such as air conditioning, Wi-Fi, and minibars, ensuring a comfortable stay.

Dining & Leisure

Dining options include the Grill D. Fernando restaurant, which serves traditional Portuguese dishes like Iberian pork tenderloin, and the Rendez-Vous Bistro, offering daily creative cuisine. Guests can also enjoy a variety of gin-based cocktails and craft beers at the Garden Roof Bar.

Business & Services

The hotel includes a fully equipped business center and 20 multipurpose meeting spaces capaces of accommodating events for up to 750 people. Access to the Business Lounge is offered to guests, providing newspapers, coffee, and meeting facilities.

Location & Accessibility

Situated on a quiet street, Altis Grand Hotel is within walking distance of the Botanical Gardens and Príncipe Real. The hotel is 6 miles from Humberto Delgado Airport and accessible via metro from the nearby Marquês de Pombal station.

“The hotel's location allowed easy access to fantastic local dining and shopping.”view full review

View hotel on map

“My stay was good, filled with wonderful experiences!” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site at EUR 17 per day.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of EUR 24 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, German, Spanish, Italian, Portuguese

Year renovated:2011

Number of floors:12

Number of rooms:217

Former name

Altis Hotel

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite

Max:

2 persons

615 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Queen Suite

Max:

3 persons

595 sq. feet

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Deluxe Double Room

Max:

2 persons

250 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Lisbon3300 ft

Airports

Humberto Delgado (LIS) 5.1 mi

Aerodromo Municipal de Cascais (cat) 12.8 mi

Train

Rossio Train Station3700 ft

Metro stations

Avenida Metro Station - North Exit1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

“I truly enjoyed the spa facilities during my stay at Altis Grand Hotel. The adult massages included as a freebie were such a luxurious touch, allowing me to unwind fully after a day of exploring. The tranquil atmosphere made it easy to relax and soak in the serenity of the spa.” view full review

Good Breakfast Spread

“Breakfast at the hotel was a highlight for me. With an impressive variety of fresh produce, including meats, cheeses, fruits, and pastries, it offered something for everyone. I looked forward to starting my day with such a good spread each morning.” view full review

Well-Equipped Gym

“The sports facilities impressed me greatly. I was delighted to find a well-stocked gym that included a squat rack, making it easy for me to maintain my fitness routine while traveling. It was a great amenity that added value to my overall experience.” view full review

Comfortable Room Amenities

“My room at Altis Grand Hotel was comfortable and well-appointed. I loved the Nespresso coffee machine provided, which allowed me to savor fresh coffee in the mornings. The attention to detail in the room made for a cozy and enjoyable stay.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Sports trainer

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Spa & Leisure

Indoor swimming pool
Leisure/ TV room
Spa & wellness center
Turkish bath
Jacuzzi
Manicure
Waxing
Beauty treatment
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Rua Castilho, 11, Lisbon, Portugal, 1269-072

Map view

street view

Rua Castilho, 11, Lisbon, Portugal, 1269-072

City landmarks

Castle

Castle of Sao Jorge

1.5 mi

Square

Praca do Comercio

1.4 mi

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

1.1 mi

Square

Rossio Square

4400 ft

Market

Time Out Market Lisboa

1.3 mi

Church

Miradouro da Senhora do Monte

1.3 mi

Church

Miradouro Sao Pedro de Alcantara

3800 ft

Church

Lisbon Cathedral

1.3 mi

Museums

Calouste Gulbenkian Museum

1.2 mi

Museums

National Museum of Ancient Art

1.3 mi

Parks

Parc Eduardo VII

4700 ft

Church

Church of Sao Roque

4500 ft

LisbonPortugal

Bairro Alto

4700 ft

Square

Graca Church and Convent

1.1 mi

Museums

Dr. Anastacio Goncalves House-Museum

4200 ft

Museums

Alfama

1.3 mi

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

1.2 mi

Church

Igreja do Menino Deus

1.1 mi

Square

Luis de Camoes Square

1.0 mi

Church

Basilica da Estrela

4900 ft

Museums

Carmo Archaeological Museum

1.0 mi

Rua das Portas de Santo Antao

Casa do Alentejo

3400 ft

LisbonPortugal

Chiado

5000 ft

Events

Lisbon Coliseum

3600 ft

Garden

Miradouro do Torel

3800 ft

Church

Convento de Sao Pedro de Alcantara

2500 ft

Museums

The National Museum of Contemporary Art

1.2 mi

Nearby

Avenida da Liberdade

Liberty Avenue

1400 ft

Garden

Natural History Museum and Botanical Garden

1800 ft

Historic Site

Reservatorio da Patriarcal

1800 ft

Restaurants

Rendez Vous Bistro

0 ft

Rua Castilho n0 13A At Altis Grand Hotel

Garden Roof Bar

300 ft

Rua Castilho 11 Topo do Altis Grand Hotel

Dote - Cervejaria Moderna

500 ft

Rua Barata Salgueiro 37A

Blue Restaurant & Bar

400 ft

Rua Rodrigo da Fonseca 2

Level Eight Roof Top Bar & Lounge

300 ft

Rua Castilho 14C Terrace

39 Degraus Restaurante Bar

300 ft

Rua Barata Salgueiro 39 Cinemateca Portuguesa

Os Tibetanos

500 ft

Rua do Salitre 117

Tasca do Salgueiro

500 ft

Rua Barata Salgueiro 37 A R/C Zona Da Avenida Da Liberdade / Marques de Pombal

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

7.8

Location

9.2

Service

8.6

Dining

8.0

4/5 based on 1624 reviews

#98 of 325 hotels in Lisbon based on Tripadvisor

Eva

United Kingdom, January 2025

7.0/10

I had a mostly enjoyable stay at the Altis Grand Hotel, with a fantastic location near museums and restaurants, and some very attentive staff. However, I encountered a few niggles, such as the swimming pool closing early at 8 PM and some inconsistencies in housekeeping service. Overall, it was a good experience that I would consider repeating in the future.

Rooms

8.0

The room was spacious and clean, but I felt it could have been a bit larger for the price. I appreciated the modern decor and high-quality amenities, which contributed to a comfortable stay. However, the room did lack a mirror outside of the bathroom, making it somewhat inconvenient for getting ready.

Service

9.0

I found the service to be really good overall. Staff members were friendly and eager to help with any requests I had. For instance, the concierge, Beatriz, was particularly attentive and made my stay feel more personalized. On the downside, there were a couple of times when housekeeping didn't clean my room as thoroughly as I would have liked, but they quickly addressed my concerns.

Location

9.0

The hotel is perfectly situated for exploring Lisbon, being a short walk from Avenida Street and many museums. I loved how convenient it was to reach bars and restaurants. The only downside was that some areas were a bit hilly, which could make walking a bit more strenuous for some travelers.

Dining

7.0

Breakfast was quite nice with a good variety of options, including some cooked-to-order items. I especially enjoyed the sparkling wine offering (who doesn't love a little bubbly in the morning?). However, I did notice that some hot choices could have been more plentiful or kept at a suitable temperature, which was a slight letdown.

Facilities

7.0

The hotel facilities were quite nice, including a well-maintained rooftop terrace that served delicious cocktails. Although the swimming pool was a lovely area, I wished it stayed open longer than 8 PM. Overall, the amenities added a touch of relaxation to my stay.

Christopher

United Kingdom, January 2025

5.8/10

I had a great experience at Altis Grand Hotel, from the comfortable rooms with electric shades to the excellent breakfast spread. The staff were incredibly attentive and helpful, making my stay nice. However, the rooftop restaurant's service could be improved, as I noticed some unprofessional attitudes during lunch. Overall, it was a solid choice. 😊

Rooms

8.0

My room on the 10th floor was spacious and comfortable, with high-quality amenities like a coffee maker and a refrigerator. However, there were a few issues with details, such as the television not working until maintenance came to fix it.

Service

10.0

The customer service was really good! The staff at the front desk were friendly and helpful, and they assisted with my requests, including printing bus tickets. Special shoutout to Isabel and Joana for their above-and-beyond assistance!

Location

9.0

The hotel's location was fantastic! It was conveniently situated close to bus stops and metro stations, making it easy to explore Lisbon's main attractions and neighborhoods.

Dining

7.0

Breakfast was a highlight, offering an extensive and delicious buffet spread, although it lacked an omelette station. I did notice that the rooftop restaurant service was lacking, and the food was not up to par during my visit.

Facilities

9.0

The fitness center was well-equipped, and I enjoyed the rooftop bar's views. The room service I tried was good, with reasonable prices. I appreciated the complimentary items in the minibar, enhancing my comfort.

John

United Kingdom, November 2024

6.0/10

I truly enjoyed my stay at Altis Grand Hotel, particularly appreciating the spacious and clean rooms (which was a plus for a family of five). The friendly and attentive staff contributed significantly to my overall experience, although there were moments where the reception service could have been more welcoming. The breakfast buffet was excellent with a variety of lovely options, but it could benefit from a bit more variety throughout the week. The rooftop bar provided a great atmosphere to unwind after a day of exploring Lisbon.

Rooms

9.0

The rooms were spacious and clean, offering great comfort. I particularly loved the clean sheets and the variety of pillows, which helped my sore neck immensely.

Service

8.0

The staff were generally friendly and helpful, especially the concierge who provided excellent recommendations. However, my initial check-in experience was less than pleasant due to a strict staff member.

Location

10.0

The hotel's central location was ideal for exploring Lisbon. I could easily get to major attractions and found nice dining options nearby.

Dining

9.0

Breakfast was amazing with a great spread, although it didn't vary much during my stay. The ground-level restaurant surprised us with its quality and reasonable prices for fine dining.

Facilities

8.0

I was pleasantly surprised by the gym facilities, which were available 24/7. The rooftop bar was another highlight, offering impressive views.

Isabella

United Kingdom, November 2024

5.8/10

My stay at Altis Grand Hotel was generally enjoyable. the staff was exceptionally welcoming and the breakfast spread was impressive. However, there were a few minor issues with my room, such as the promised city view being somewhat obstructed and the shower design being a bit inconvenient. I would definitely recommend this hotel for its service and location, but it could benefit from some improvements.

Rooms

7.0

The room was spacious and clean, but I was disappointed that the city view was not as expected. there was an office block directly outside my window. Also, the bathroom design posed a bit of a challenge with the shower glass being too close to the sink.

Service

10.0

The service here was great. the staff was friendly, attentive, and remembered my preferences by the second day. It really felt like they valued my stay, making me feel at home.

Location

10.0

The central location was fantastic. I loved being able to easily walk to nearby shops and restaurants, making it a great base for exploring Lisbon.

Dining

8.0

Breakfast was good with a wide variety of options. though it would have been nice to have more hot items available. The quality was good, but some dishes were a bit tepid.

Facilities

9.0

The hotel featured lovely amenities like a spa and rooftop bar. I wish I had more time to enjoy them. Room service was excellent, and I had one of the best meals during my stay.

Zoe

United Kingdom, October 2024

5.6/10

My stay at the Altis Grand Hotel was a blend of highlights and drawbacks. The spacious room was inviting, and the complimentary treats made me feel special. However, I encountered issues at check-in and found the gym equipment needed updating, which was disappointing. Overall, it had great potential but showed signs of wear.

Rooms

7.0

I loved the spacious double room, though some amenities, like the wardrobe layout, could use improvement. The cleanliness was up to par, but I did find some areas needing a bit more attention.

Service

6.0

The staff, particularly Isobel, were incredibly helpful in resolving my check-in issue. However, my initial encounter with the receptionist left much to be desired, which affected my first impression of the hotel.

Location

8.0

The hotel's location was very convenient, situated near Pombal Square and accessible to nearby attractions. It allowed for easy exploring of the city, which I appreciated.

Dining

9.0

The breakfast spread was excellent with a good variety, although it didn't change much over the days. I also enjoyed the fine dining options, particularly the piri piri chicken.

Facilities

6.0

While the rooftop bar had a relaxed atmosphere and the gym was open for 24 hours, the gym equipment was in need of repair and the pool area was on the small side.